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Frequently asked questions
Quick answers about ordering, delivery across India, returns and refunds, and getting help from Corvun.
Orders & Payment
How do I place an order on Corvun?
Browse our trending products, tap the + button on any item to add it to your cart, then open the cart and follow the checkout steps. You will get an order confirmation as soon as payment goes through.
Which payment methods do you accept?
We accept every major payment method at an encrypted checkout, so your card and payment details stay protected.
Is it safe to shop on Corvun?
Yes. Checkout is encrypted and every product is hand-picked and quality checked before it is listed.
Can I change or cancel my order after placing it?
Orders are packed within a day, so contact our support team as early as possible. If your order has not been packed yet, we can change or cancel it for you.
Why are some products marked out of stock?
Popular items sell out quickly. Out-of-stock products appear greyed out and cannot be added to the cart. Check back soon, as we restock trending products regularly.
Shipping & Delivery
How long does delivery take?
Every order is packed within a day and delivery usually takes 2 to 4 working days across India.
Do you offer free shipping?
Yes. Shipping is free on orders over ₹999. For smaller orders, the shipping fee is shown at checkout before you pay.
Do you deliver all over India?
Yes, Corvun delivers across India. Enter your PIN code at checkout to confirm delivery to your area.
How can I track my order?
Use the Track Order link in the footer, or chat with our support team. Tracking updates are shared once your order has shipped.
What if my package arrives damaged?
Every order is carefully packed, but if something arrives damaged please contact us within 48 hours of delivery with a photo of the package and product, and we will arrange a replacement or refund.
Returns & Refunds
What is your return policy?
You can return most products within 7 days of delivery, as long as they are unused and in their original packaging. Our Shipping & Returns page has the full details.
How do I start a return?
Contact our support team with your order number and the reason for the return. We will guide you through pickup or drop-off.
When will I receive my refund?
Refunds go back to your original payment method once the returned product passes a quick check. Your bank may take a few additional working days to show it.
Can I exchange a product for a different one?
Yes, you can exchange eligible products within the return window, subject to availability. Contact support and we will set it up.
Products & Warranty
Are your products genuine and new?
Yes. Corvun sells fresh, hand-picked products such as headphones, earbuds, smart watches, speakers, lamps and bottles, and every item is sourced as new.
Do products come with a warranty?
Warranty terms depend on the product and brand, and are listed on each product page. Keep your order confirmation as proof of purchase.
How are products chosen for the Trending section?
Our team curates products based on what shoppers are searching for and buying right now, so the Trending section changes often.
Support & Account
How do I contact Corvun support?
Use the chat button at the bottom corner of any page for the fastest reply, or visit the Contact Us page in the footer.
How do I get updates on new arrivals and deals?
Subscribe with your email in the website footer. We only send new arrivals, offers and restocks.
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